By Rob Thames
This is Part 2 of a three-part series
“Help! I need somebody! Help! Not just anybody. Help!” – The Beatles
When a cry for help begs a response, how do we assure that productive help, not just good intention, actually happens?
When faced with failure, what does a responder do? As an expert/advisor, you have a choice: correct the specific failure or strengthen the system (Taylor, Just and Lasting Change). To make this decision, it is critical to discern: is this an event-induced “disaster” – Ebola, Tsunami, Hurricane – or is it a chronic, systematic, or lifestyle-induced failure? In medicine, the difference is how a physician treats a patient with emergency trauma vs a patient with a chronic disease. The global relief vs development challenge has a healthcare leadership parallel: rescue or strengthen.Read More